Dr. Yei wanted to explore opening up his own dental clinic. He had previously worked with two real estate agents who specialized in dental leasing, but, unfortunately, he had two poor experiences. The agents lacked general professionalism – neither had followed up when they said they would or picked up when he called. So when one of Dr. Yei’s friends said she was working with Peter Hays, a dental leasing agent who was responsive and knowledgeable, Dr. Yei reached out.
Peter built his dental leasing career on being thorough, knowing the Houston market inside and out, and communicating well with his clients. When Dr. Yei reached out, he was excited to put those skills to work.
When they first started talking, Dr. Yei shared that he wanted to be in a location that would be primed for success – a place with a lot of potential patients and few dentists. Peter launched his location search with those criteria in mind, and the results couldn’t have been more clear. Peter’s property report showed an area just north of the city with 5 times the number of people per dentist than the industry standard.
Dr. Yei remembers combing through the report with Peter.
“He was showing me this really awesome, proprietary program. The ratios and the demographics reports showed me so much information – super detailed. Just looking at that report definitely made me feel a lot more comfortable in choosing a location,” said Dr. Yei.
Seeing Dr. Yei’s confidence in the report was encouraging to Peter.
“Our company was started to add value to clients. We wanted to provide more insights and services than our competitors were, because our clients deserve it. So what I’m proud about most on this project, is that it validates all of all the services that we’re providing for these doctors,” said Peter.
The next step was to find a property within the search area. After looking at a building that would have been hard to convert, Peter found a new space next to a gas station. Because Peter specialized in dental leasing, he knew this was a trend he’s increasingly seen in the market. A partnership that might never have happened 10 years ago – a dentist next to a Shell station – is growing because gas stations have great visibility and are centered on busy intersections. The location Peter found fit that profile exactly.
After negotiating significant free rent and a generous tenant improvement allowance, Dr. Yei signed on the space Peter found next to a gas station in an underserved pocket of North Houston. Less than 18 months after opening, Dr. Yei has 346 five-star reviews.
“There’s no way I could have done any of that without Peter’s help,” said Dr. Yei.